CaseClosed

Market Force Information® works with hundreds of the world’s largest consumer companies helping them protect their brand’s reputation, delight customers and make more money through location-level solutions.




The solutions provide a robust framework for measuring and improving operational excellence, customer experience, and financial KPIs—these include: mystery shopping, customer experience surveys, predictive analytics, market research, social media, KnowledgeForce® technology platform and more.



Market Force Information® is making it easier to resolve concerns and recover guests with the CaseClosed app! Get real-time notifications, quickly take action and close the case all from your mobile device.